Return a product

Please rely on our courteous and knowledgeable staff tohelp you troubleshoot if the replacement part did not fixyour problem. If you find that it is necessary to return anitem, please contact us to obtain the Return AuthorizationNumber and the proper return address depending on yourlocation. The RA# obtained should be clearly visiblewritten on the outside packaging so that our receivingdepartment can identify it as a Return and not part of ourrecycling program. All sales are final after 30 days. There is a 25% restocking fee for the return of all merchandise. DiscountTVLamps.com is not responsible for any shipping delays or damages.