Items can be returned for a refund only within the first 30 days of purchase. There is a $20 charge to test, package, and ship lamps. If an item is deemed defective during the product warranty period, the product will be replaced free of charge to our customers. Your warranty with discounttvlamps.com covers one replacement or exchange should the item be defective. Customers must contact us to obtain a Return Authorization Number prior to returning the item. All returns require a Return Authorization number. Shipping charges are non-refundable.